Delivery & Returns

Delivery and Shipping Information

We are expanding our delivery services gradually as fast as we can. Please check the below table which will include summaries and shed light to where and what can we deliver right now (this table will be continuously updated as new services/areas are added).

 

 

Item

Locally within the Kingdom of Saudi Arabia

Internationally

Seeds

Yes, all Regions and cities

Yes (charges applied).

* Minimum order per shipment SAR 50.00

Plants (up to 1 m height)

  • Jeddah city (free).
  • Makkah, Madinah, Yanbu, Taif, Thuwal, Saabar, Yanbu and Jizan (charges applied).

Not Available for the time being

* Minimum Order per shipment within Jeddah City SAR 1,500.00

Plants (more than 1m height)

Depends on the quantity and plants types (call us for more information please)

Not Available for the time being

Delivery cost will be confirmed

Accessories

Yes, to all regions (charges applied as per the weight and sizes of the order packing)

Yes (charges applied)

* Minimum Order per shipment SAR 1,500.00

Landscaping lights

Yes (charges applied)

Yes (charges applied)

Garden Furniture

Yes (charges applied)

Yes (charges applied)

Designs

Yes (free)

Yes (Free)

 

* Minimum order per shipment (means the total invoice amount Excluding VAT).

 

 

 

 

 

 

Free Delivery charges for some products as announced or stated in the website, or clearly indicated on each product label such as and not limited to Gift Cards. These show up as shipping included. Otherwise freight is added separately to your shopping cart. 

- Local Small items are sent by Saudi post or any local service provider.

- International Small items are sent by standard post or third-party service provider. 
- Courier service, local transportation parties send larger items.

We aim to ship all orders as soon as possible, but generally please allow UP TO 14 days of placing the order. Currently, delivery time is about 14 days, but it varies with the volume of orders received on any day, and it is subject to high seasons and demand.

Sometimes part of an order is out of stock, and this may delay delivery.

You will be advised of any undue delay. 

We cannot guarantee delivery on a particular day or time.

The appearance of "in stock" against an item is not a guarantee that it will be in store if you visit as it may just have sold in-store or online.

If an item is sold out, we will endeavor to bring it back into stock as quickly as possible.

If a product is unavailable, a similar product of equal or higher value may be substituted in its place.

The VAT is not included in all prices shown, the final amount includes VAT will be clearly shown and stated in the final Invoice when you proceed to checkout before payment.

NOT FOR SHIPPING items:
These are large, or bulky or fragile items that are not suitable for shipping through the usual channels. These are only available to personal callers to the store. 

Delivery can be arranged in store, kindly check and read click and collect service below for more details.

These items are included on the site for your information and research.
While we are quite sure that you can find lower prices on the internet, we only buy the very top grade, cream of the crop plants, so you can always be assured of the very highest quality available, and they are all guaranteed to grow.

Your complete satisfaction is our top priority - do let us know if you have any problems with our service and we will put it right for you! 

We accept online payment in SAR currency, through MasterCard, Visa, all shown options on the payment section and also by PayPal if you prefer. We apologise for the inconvenience as we cannot accept payment over the phone, sorry.

Please see our Customer FAQs for more information.